461 | How To Create Loyal Customers That RAVE About Your Business!
Are your customers so obsessed with you that they tell all their friends and family? Clifton Muckenfuss discusses the importance of client retention and the concept of raving fans to grow your business organically. He shares his journey to founding Building Raving Fans and the significance of coaching. Chaz & Discuss the the mastermind principle, the role of relationships in success, and common mistakes in building raving fans. The episode also explores the drawbacks of digital marketing and transactional selling, and the value of aligning business decisions with personal values.
Key Points
- Creating raving fans is about making your product or service so memorable and impactful that customers eagerly advocate for your business to others.
- The post-fulfillment follow-up is often the weakest link in the customer journey, yet it is a critical opportunity to solidify relationships and encourage referrals.
- Building relationships with clients is not about becoming best friends but about recognizing and appreciating them, which can be as simple as sending unexpected messages of gratitude.
Clifton Muckenfuss: https://www.linkedin.com/in/cliftonmuckenfuss/ https://your-small-business-coach.com/ https://buildingravingfans.com/ https://adailydoseofmotivation.com/
Recommended Resources (Affiliate Links May Be Used):Gathering The Kings Full Library of recommendations: https://www.amazon.com/shop/gatheringthekings/list/300QACPW0EMZ5?ref_=cm_sw_r_cp_ud_aipsflist_aipsfgatheringthekings_1C46721HEAM65EC1ENWD
Chaz's favorite morning drink to fuel him for his day: https://bit.ly/3K3ebRz 10% off Code: GATHERINGKINGS10
Chaz Wolfe (Host):
Linktree: https://linktr.ee/chazwolfe Website: www.gatheringthekings.com Facebook: https://www.facebook.com/chazwolfe/ Facebook: https://www.facebook.com/gatheringthekings Instagram: https://www.instagram.com/gatheringthekings/ LinkedIn: https://www.linkedin.com/in/chaz-wolfe-86767054/ Linkedin: https://www.linkedin.com/company/91415421/ TikTok: https://www.tiktok.com/@chazwolfe_kings Youtube: https://youtube.com/@gatheringthekings
For more information on Gathering The Kings Peer to Peer Mastermind Group: https://go.oncehub.com/TheExceptionalLife
If you liked this episode, please LIKE, SUBSCRIBE, drop us a REVIEW, and share with your friends. We appreciate you, and your support enables us to keep bringing you the goods on the show!
Chapters
| 0:00 | |
| 0:28 | |
| 5:11 | |
| 8:07 | |
| 12:05 | |
| 16:38 | |
| 24:14 | |
| 30:26 | |
| 35:46 | |
| 41:13 |
Transcript
Loading transcript...